Historical Data Missing From Charts

[NinjaTrader_Jason]

This is for CQG and Continuum.

[NinjaTrader_VinceB]

Hello,

Thanks for the post.

Unfortunately there is an issue with CQG where data is missing. Our server team is looking into this. Once we receive any news we will update you.

[BanroFan]

Missing data on all instruments since approx 4:45am cst. Already tried the restarting deal...no dice. Even tried refreshing historical data...so please dont tell me some bs solution as such.

What is the deal with these consistent Data issues experienced this year alone? Honestly, is the solution to leave ninjatrader and switch to a new platform? Would really like to think that it is not the solution....but am starting to think it is.

Thanks i guess...and ill see you guys next week and the next week and the next week. lol

[kmpc1]

is this for cqg data or all data feeds?

[Tasker-182]

Data missing April 11, 2014

Good Morning,

Using Amp/CQG. My charts show a gap in price and time from 4:43 CST to 6:30CST. ES dropped 10 points? TF dropped 64 ticks? Similar time and price gaps in 6A, 6E, 6J.

Please advise.

[Larsieh]

Same problem is repeating again. I got disconnected, now data of last 2 hours is missing on all charts.

[NinjaTrader_Jason]

Hello kmpc1,

Unfortunately, the historical data server stopped recording data as of 5:45 AM EDT. I have sent a report to our server team. They are looking into it. Once there is news regarding the matter, I will let you know.

[kmpc1]

After connecting - missing data?

I am looking at ES for 6-14 and it appears that es drops 10 points in a few seconds at around 0735 this AM, but now I am looking and it appears I am missing about 45 minutes of data on the minutely chart.

USing CQG.

What is the issue here? Are you seeing a problem on your end?

What can I do about it?

[NinjaTrader_Brandon]

The servers have been switched to a backup server. Please restart NinjaTrader to establish a connection to the backup server. You may need to right click on your chart and select Reload All Historical Data

[NinjaTrader_Brandon]

Hello,

Thanks for your post.

We have reports of historical data missing on the ZB, FDAX, and M6A.
Our servers team is looking into this further and will see about restoring the missing data this weekend.

[mega1]

Hello Chelsea B,
Thank you for your attention.

[NinjaTrader_ChelseaB]

Hello,

Thank you for reporting this missing historical data.

We can confirm this data is missing and our IT department will attempt to restore the data this weekend.

[lawdam]

ZB missing data

Missing data ZB 06-14 from 4:30 am to when I turned on my NT 8:30. What is UP??
I am not playing the reload game and losing the data I have.

[r68cervera]

same here, I have continuum

[mega1]

Connection Problems

I am having problems with FDAX. My server is CQG.