Historical Data Missing From Charts

[vern13]

Up and running here with data gaps filled. Thank you for the quick response and resolution.

[NinjaTrader_Jason]

I have been informed that we switched to a different historical data server which has the missing historical data. Can you please restart NinjaTrader for the change to take effect. Once you re-connect, you will connect to the other historical data server.

If data is not loaded initially, please right click in the chart and select 'Reload All Historical Data'.

[NinjaTrader_Brandon]

The historical data servers have been switched and you can now restart NinjaTrader to establish a connection to the server and access historical data.

[NinjaTrader_Brandon]

The historical data servers have been switched and you can now restart NinjaTrader to establish a connection to the server and access historical data.
Our CEO Ray has previously reported on these historical data items that last trade data is not being received to the server from the underlying data source. Our servers team has been working with them to prevent/resolve this. Please see the following forum post.

http://www.ninjatrader.com/support/forum/showpost.php?p=366842&postcount=1

[vern13]

Wow. CQG Historical data gap in CL from 430 mtn to 630. That is a big deal. Any news on a fix is appreciated.

[NinjaTrader_Brandon]

This has been reported to our servers team and they are looking into it. I will respond back when more information is available.

[NinjaTrader_Brandon]

Hello Larsieh,

Thanks for your post.

This has been reported to our servers team and they are looking into it. I will get back to you one more information is available.

[mikem144]

Recurring Historical Data problem

This recurring problem with NinjaTrader historical data is becoming endemic. I've been with NT almost since its inception and have never experienced this number of data problems in such a short period of time. It behooves you to kindly explain what the problem is, why it is occurring with such frequency, what steps are being taken to resolve this problem, and an ETA for resolution, so that traders can gauge their time accordingly. If this cannot be done, I will have to start looking for another platform and data provider, which would be a pity since I've been a loyal NinjaTrader customer with Ray since nearly its inception.

[NinjaTrader_Jason]

Unfortunately I do not have an ETA at this time. If there is new information, I will let you know.

[Juanramon23]

I think the server computer should give proper maintenance to servers
Short time ago the same situation happened, and to solve the problem it was not until the weekend to resolve it.
Particularly I can not operate without the graphics with complete patterns
When estimate resolve the situation?.

[mikem144]

Data missing problem

This recurring problem with NinjaTrader historical data is becoming endemic. I've been with NT almost since its inception and have never experienced this number of data problems in such a short period of time. Please explain what the problem is, why it is occurring with such frequency, and what steps are being taken to resolve this problem. If this cannot be done, I will have to start looking for another platform and data provider, which would be a pity since I've been a loyal NinjaTrader customer since nearly its inception.

[TAJTrades]

Any chance of switching the Historical Server before the Open. Would be nice to have accurate data.

[debbieg100]

Historical data missing

Ditto here.

Missing historical data on all instruments.

Please advise.

Deb

[lawdam]

Missing data again

Has NT been HACKED???
Missing data 5:45 am -8:00 am et for EMD, YM, ZB, NQ,ES. I stopped looking there.
This has been going on for a month to the day.
I find it hard to believe that 30 days later the problem is still happening.
I believe by law you have to let us know. HAVE YOU BEEN HACKED?
From my point of view you built this system and for NT not to be able to fix a problem within a week or two means there is something else going on.

[Scaleo]

Next day, next problem

Dear all.

the data from 10th April mega1 mentioned is available again.
Unfortunately same problem with todays data since 11:45am CEST of every(?) instrument (FDAX, EX, CL, 6A, GC, ...). The data is just missing, of course e.g. indicators are influenced, not so funny.
See screenshot.
I cleared historical Data in "db" Folder and reloaded everything, no change... Thought also problem with my computers date or time, but also no influence to the problem. Where is the fault?

P.S.: I do have continuum

KR Scaleo