Historical data servers down ?

[marcus2300]

What is going on????? i cannot log in anymore???

[Fran888]

Platform not loading at all for the last 6 hours. What's the problem? Why don't you advise your clients when issues like this happen?

[Fran888]

Wondering if it was hacked as I don't even get the normal response from support when you submit a ticket.

[marcus2300]

Finally, up and running again. The data gap is closed so data is complete again.

[Fran888]

Mine still not loading.

[raguilar76]

You can download 8.0.28.0 from NT's client portal
page, if you need anything before this, I have quite
a few previous versions saved.

[EDIT: Did you make a backup before upgrading?]

Why bother? It's just a matter of time before the next forced update happens.

[TraderYoda]

For FXCM Data, Forex is plotting correctly but ALL their CFDs still have GAPS from yesterday!

[Strategery]

An alert would be nice.
I would rather the system go completely down than let me continue trading and analyzing data that is incorrect or that does not exist.

[vidvad]

No communication from Ninjatrader on this?

There is a gap in CME Treasury futures data from yesterdaqy. I guess we aren't going to have that for today?

[NinjaTrader_RyanS]

All data should be backfilled at this time. If you are seeing a gap in data on a certain instrument, first try right clicking the chart and selecting 'reload historical data'.

If this does not resolve the gap, you may need to clear your historical data and cached data:

Removing Historical Data

• Once the data has been deleted close NinjaTrader. Open the Documents\NinjaTrader 8\db\cache folder. Select all files then right mouse click and select “delete.”
• Open NinjaTrader and connect to your data provider. Open a new chart.

[marcus2300]

What is going on????? i cannot log in anymore???

Same problem again. Impossible to log in.

[marcus2300]

Required Update for NinjaTrader Desktop Users

06-13-2023, 06:36 PM



All NinjaTrader Desktop users must update by June 23rd, 2023 to avoid any interruption in service.
The link below will provide details on how to update each version of the platform.
https://ninjatrader.com/support/requ...desktop-users/


HOW TO CHECK IF YOU CANNOT EVEN LOG IN???
As far as I know I have all updates installed. But no log in possible.

[marcus2300]

Several new attempts, and I could finally open NT8. But when the first chart appeared, NT8 closed again completely.
Again a few cold restarts from PC and finally running but loading and reacting VERY slow.