Public beta and Remotesoft

[cunparis]

I want to get Protector to secure my code for NT 6.5 today. But eventually also use this to secure for NT 7.0 in the future after beta period is over. Can I simply just buy it now from this URL and use what I download for 6.5 and then would get an updated version later that would work properly with NT 7.0?

http://www.remotesoft.com/order-nt-299.html

Thanks for your help,

JD

The current version works properly for 6.5 & 7.0.

[jdfagan]

Ok, I've purchased this product (Remotesoft .NET Protector NinjaTrader Edition
Item # salamander_3) but have heard no word on how to obtain/download product. Is there something special I need to do to obtain this download (to work with NT 6.5 and/or NT 7.0) which was the special price version with NinjaTrader? No special instructions were detailed at time of purchase.

Edit: Sending email to support [at] ninjatrader [dot] com as I see this is what others have done when hearing no response from Remotesoft ->Ticket # 344064

JD

[cunparis]

I'm surprised there are so many people wanting to protect their code. I'm curious if you are doing it to distribute an indicator free or to sell indicators or even strategies. I'm glad to see a lot of work going into protecting intellectual property.

[Operandi]

I've just tried to instal RemoteSoft v3.1 onto my Windows 7 64 bit PC which is running NT 7 Beta 19, but cannot complete the installation as it fails with an error code: 2869

Checking Remotesoft's website it seems version 4, released in March, is compatible with Windows 7. Do we have to install Remotesoft v3.1 onto XP to use it with NT 7 (in 32 bit mode)?

Is Remotesoft v4 compatible with NT 7?

It seems there is a real risk in relying on Remotesoft, which is a terrible company to deal with, for the protection of NT exported binaries. Is there another, more reliable, solution available?

Thanks
Chris

[jdfagan]

Yes, this is a major problem that needs a solution. My installation also failed for Remotesoft Protector version 3.1 - I also am running Windows 7 x64 and got same error message (see attachments).

How can I protect my NT 6.5 code running on Windows 7 x64?

JD

[cunparis]

v31 worked for me on Windows 7 x64. I didn't even know there was a 4.0 version out. How do I get it?

[tamas]

Yes, this is a major problem that needs a solution. My installation also failed for Remotesoft Protector version 3.1 - I also am running Windows 7 x64 and got same error message (see attachments).

How can I protect my NT 6.5 code running on Windows 7 x64?

JD

Hello,

i think this is the answer for your problem: before install, turn off the UAC (User Account Control).

Tamas

[Harry]

V 4.0 incompatible with Ninjatrader 7 ?

I had the 4.0 version installed and it did not work with NT7. Version 3.1. was only released after 4.0. I do not know whether the problem has been solved so far.

v31 worked for me on Windows 7 x64. I didn't even know there was a 4.0 version out. How do I get it?

[jdfagan]

Hello,

i think this is the answer for your problem: before install, turn off the UAC (User Account Control).

Tamas

Tamas:

Your suggestion did not work. I did a little digging and found this Microsoft thread:

http://social.msdn.microsoft.com/Forums/en-US/winformssetup/thread/798f637a-b15e-4dc7-9f24-c0cb3fe57893

The suggestion in this thread failed to work as well for me. When viewing the log file output of this command which helps gather logging from the MSI execution, I see what the 2826 error is about:

Install.bat:
msiexec /i C:\Remotesoft-Protector-v31.msi /L*v C:\log.txt

DEBUG: Error 2826: Control Line1 on dialog ConfirmInstallForm extends beyond the boundaries of the dialog to the right by 3 pixels
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: C
MSI (c) 74:3C [23:31:27:607]: Note: 1: 2262 2: Error 3: -2147287038

JD

[NinjaTrader_JoshP]

JD,

Have you tried redownloading the installer again? You may have a corrupt installer.

For everyone else: RemoteSoft v4 is not supported. Only supported version is v3.1. If you have purchased v4 please contact RemoteSoft for v3.1.

[jdfagan]

Same issue exists (error code 2869) from the latest download you sent me. I think there's a bug in that MSI installer with regards to Windows 7 x64. I tried with UAC on, UAC off (which I really shouldn't have to do), restarting, installing it for Everyone, installing it Just For Me - all combos failed with same error from both downloads you gave me.

[NinjaTrader_JoshP]

JD,

When you disable UAC did you reboot your computer? Development says you will definitely need UAC to be truly fully disabled to be able to install.

[jdfagan]

Yes, when I said "restarted", that is what I meant. I rebooted the machine after disabling UAC. And then attempted the installer. Error 2826.

[NinjaTrader_JoshP]

But the question is did you reboot after setting UAC to disabled. Or did you reboot as UAC was still enabled.

Also, is your user account an Administrator account? Please try installing with an admin account if not.

[jdfagan]

Josh, that is what I just said. " I rebooted the machine after disabling UAC". Yes, I am the Administrator.

Some screenshots..