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    #91
    When you disable UAC did you reboot your computer? Development says you will definitely need UAC to be truly fully disabled to be able to install. Today 05:15 PM
    That worked for me. I disabled UAC, rebooted the PC then installed Remotesoft without any problems

    Thanks Josh

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      #92
      Originally posted by jdfagan View Post
      Josh, that is what I just said. " I rebooted the machine after disabling UAC". Yes, I am the Administrator.

      Some screenshots..
      Can you try it on another computer?

      I had a problem with the install once and it turned out the install I downloaded was corrupt. So try downloading it again just to be sure. Try it on another machine.

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        #93
        jdfagan,

        Are you still having difficulties installing RemoteSoft? Our IT admin believes there may be some issues with registry permissions on your particular machine. We are able to provide you with some steps to try and resolve registry issues, but this does come at some risks to your computer system and it also has no guarantees to resolve your issue. Please let us know if you wanted to go down this route.
        Josh P.NinjaTrader Customer Service

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          #94
          Yes, still having issues. I'm comfortable with regedit tool so please send the instructions and I'll give it a try .

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            #95
            Remotesoft Alternative

            Dear NT team

            I am looking to protect our NT code. I know there is RemoteSoft which seems to be pretty difficult to get a hold of the license. Since I do not need the protection immediately, are there plans to work together with some other provider? I heard an alternative could be Secureteam CliSecure? If there are any plans, please let me know what the estimated time frame is so I can decide if I should still start the adventure of buying RemoteSoft.

            Or did the buying process improve since a few months?

            wtmnn

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              #96
              whotookmynickname,

              We are currently in the process of getting an alternative to RemoteSoft operational. For the time being if you are unable to get hold of a RemoteSoft license and you need something protected immediately please send in a support email to support [at] ninjatrader [dot] com.
              Josh P.NinjaTrader Customer Service

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                #97
                Dear Josh

                Thank you for the fast feedback. Could you please clarify the expected time frame? Are we talking about days, weeks or about a couple of months? I know you cannot determine it for sure but may-be a range <1 month, 1-3 month, 3-6 months would help.

                wtmnn

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                  #98
                  Unfortunately there is no time frame I can provide at this point in time. I suggest holding off on any purchases just yet and contacting us in the meantime if you need something protected.
                  Josh P.NinjaTrader Customer Service

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