Public beta and Remotesoft

[NinjaTrader_Ray]

On the record, NinjaTrader does not support Protector V4 and highly discourage anyone from using it to protect assemblies that you will distribute to our users. We only support V 3.1 custom version for NinjaTrader.

[Harry]

How to get that famous release v 3.1.?

So we are all Remotesoft customers, but cannot get hold of this famous release 3.1. Does it exist? Does Remotesoft exist? All our mails have not been answered for weeks. So we are at least confused, as you suggest us to use something that is not available.

On the record, NinjaTrader does not support Protector V4 and highly discourage anyone from using it to protect assemblies that you will distribute to our users. We only support V 3.1 custom version for NinjaTrader.

[NinjaTrader_Ray]

What email address are you all using?

[eDanny]

I used this in the past for ordering.

[email protected]

Then communications from him were using this address.

[email protected]

That is the one I used to inquire about 3.1 custom, with no answer.

[Harry]

I used [email protected] .

Huihong used this for all his communications. Last time he answered a mail was about 4 weeks ago, when he sent me a link with the Remotesoft Protector v4.

[NinjaTrader_Ray]

Thanks Guys.

Any of you that are having trouble getting V3.1, please send me a personal email with the email you wish to use when communicating with RemoteSoft, I will then send him a personal email and copy all of you. Please send to me a ray (at/ ninjatrader com. Reference this thread.

Thanks.

[zweistein]

Ray,

an alternative would be to find out what is the problem with v4 and NT7!
Why does only NT7 have a problem with remotesoft v4 and not also other .NET applications?
One must just digg a bit deeper into all this, and I am convinced that one could make both compatible. (I would expect thread syncronization isssues the cause of all this)


Mr. Huihong Luo 's product(s) demonstrate that he has a very deep understanding of .Net. . Remotesoft v4 is the future and the way to go anyway. So why not invest more time in NinjaTrader debugging while it is still in the beta phase?


regards
Andreas

[NinjaTrader_Dierk]

>> an alternative would be to find out what is the problem with v4 and NT7!
We spent A LOT of time figuring out that V3.1 works and V4 does NOT. V3.1 is the path to go. We cannot afford to put thousands of users at risk on trying to get again V4 to work (that's what we already tried in the past) as V3.1 works fine.

If you prefer trying something different, then please do so at your own risk. We will not invest any time on that nor will put the existing (beta) user base at risk.

Ray and myself are working in order to get your hands on V3.1 as soon as possible. Thanks for your patience on that matter.

[whitmark]

Remotesoft Protector v3.1 Delivered

After several emails, including one forwarded by Ray, and lastly a phone call per the contact info on the RemoteSoft site, I've received Protector v3.1. Huihong acknowledged receipt of my previous emails and said there was one last issue that needed to be resolved before he could distribute which he has now resolved. I previously purchased v4, so its not clear to me whether v3.1 will require additional $299 if you have not purchased v4 and your v3.0 is more than 12 months old.

If your emails to Remotesoft have not received a response, I would recommend giving Huihong a call.

Whitmark

[Harry]

Thanks for the info. You said that you have received Protector v3.1. In the next sentence you add that there is one more issue to be solved. Does this mean that your Protector v3.1 is a preliminary version?

After several emails, including one forwarded by Ray, and lastly a phone call per the contact info on the RemoteSoft site, I've received Protector v3.1. Huihong acknowledged receipt of my previous emails and said there was one last issue that needed to be resolved before he could distribute. I previously purchased v4, so its not clear to me whether v3.1 will require additional $299 if you have not purchased v4 and your v3.0 is more than 12 months old.

If your emails to Remotesoft have not received a response, I would recommend giving Huihong a call.

Whitmark

[whitmark]

Thanks for the info. You said that you have received Protector v3.1. In the next sentence you add that there is one more issue to be solved. Does this mean that your Protector v3.1 is a preliminary version?

I really didn't get into the specifics of the hold up as it would likely be a bit of a red herring. For all I know it could be related to his website or ecommerce solution. It is my understanding that whatever was holding up the distribution is now resolved and there was NO mention or qualification that v3.1 is a preliminary or beta version for NinjaTrader users.

Whitmark

[zweistein]

Hello,

seems that whitmark is the only lucky guy here.

No email and no protectorv31 from remotesoft in my case. I called Huihong, but could reach only the answering machine.

anyone else lucky?

regards

andreas

[Harry]

No luck either so far...

Hello,

seems that whitmark is the only lucky guy here.

No email and no protectorv31 from remotesoft in my case. I called Huihong, but could reach only the answering machine.

anyone else lucky?

regards

andreas

[NinjaTrader_Dierk]

@cassb: I deleted your post since it would promote violating the licensing regulations of 3rd part vendors (here: RemoteSoft). NinjaTrader neither accepts nor tolerates that.

[eDanny]

Sent a new email yesterday but haven't heard back yet.