Kinetick Outage?

[luckyfred]

Given the lack of effective support and clear communication on this data feed issue, I am struggling to continue using NT for my trading.
Brett, please wake up!

[mazam]

Hi everybody,

Any solution already ??? same problem here

sitting in europe, and can not trade (

[jollagoldman]

Nope
I'm still waiting ...
Hopefully someone can fix this problem before X-mas.....

[RT001]

damn it! the IQFEED software installed MVC++ 2012 Redistributable (x86)
This messed up my system!!!!

timko, were you able to uninstall it after? Is your computer ok now?.. I am on windows 11 and I don't want to break my os.. thanks

[RedDuke]

This explains it why it worked on our virtual servers,
we using iqfeed client there.

[RT001]

Alright IQ Feed works for me too after the software installation - thanks for the workaround!

[JakeOfSpades]

Alright IQ Feed works for me too after the software installation - thanks for the workaround!

So you downloaded IQ Feed but used your Kinetick login info?

---

I build useful software systems for financial markets
Generate automated strategies in NinjaTrader : www.stratgen.io

[TheTradingMantis]

IQ Feed is working for me too after setting it up as documented in the IQFeed connection guide. Also needed to change the HIstorical and Realtime market data options that were set to Kinetick to IQFeed instead. Thanks Brett!

[TheTradingMantis]

So you downloaded IQ Feed but used your Kinetick login info?

Yes, use your Kinetick login into.

[RedDuke]

The reason why we have been using IQFeed client on our servers is due to Kinetick issue of loosing connection after 2-3 days of continuous use. Not sure if this is still the issue these days.

[NinjaTrader_Brett]

Please use the IQFeed workaround until we get the server misconfiguration issue resolved with our partner. Unfortunately, as I checked with DTN this AM on the status, we're still waiting for the resolution so that the native Kinetick connection will work again and not require the IQFeed solution.

[JakeOfSpades]

I can confirm using IQ Feed client with my Kinetick login info works!

---

I build useful software systems for financial markets
Generate automated strategies in NinjaTrader : www.stratgen.io

[NinjaTrader_Brett]

I just got an update from DTN that the issue is resolved. You should be able to connect now via the normal Kinetick connection and the IQFeed workaround should no longer be needed.

[JakeOfSpades]

I just got an update from DTN that the issue is resolved. You should be able to connect now via the normal Kinetick connection and the IQFeed workaround should no longer be needed.

Yes normal Kinetick with Ninja is working now too. Thanks

---

I build useful software systems for financial markets
Generate automated strategies in NinjaTrader : www.stratgen.io

[Mavrik00]

Thanks Brett for the hard work to get this back working for us!