Conversion for Continuum for Mirus Futures Clients

[omololu]

I'm unable to have the Zen-Fire/Mirus NT License (DEMO) verified ... I received the following error message as shown in the attachment below.

Lolu

[NinjaTrader_Jason]

Hello Pizza Margherita,

Can you please disconnect Continuum and go to Control Center-->Tools-->Options-->Data-tab and click Reset Instruments. Restart NinjaTrader, connect to Continuum and check if you receive realtime data for the M6E.

If not, please check the Control Center-->Log-tab for any error messages.

[NinjaTrader_Jason]

Hello omololu,

Please send us an email at support[at]ninjatrader[dot]com requesting a new simulation license key.

[tyrus123]

Continuum connection issues

Is anyone else having trouble with Continuum thru Mirus? My NT has disconnected several times already this morning. Thanks.

[NinjaTrader_Matthew]

We've not received global reports at this time. If you can contact us at support[at]ninjatrader[dot]com we'd be happy to look into the disconnects.

[Pizza Margherita]

Check what I see today, if I run NT: No Account, no data at all today. The connection get lost often, etc.etc.

[NinjaTrader_Matthew]

Check what I see today, if I run NT: No Account, no data at all today. The connection get lost often, etc.etc.

Hi, please send me an email to support[at]ninjatrader[dot]com so we may look into your diagnostic files.

You can do this by going to the Control Center-> Help-> Mail to Support.

Please reference this thread in the body of the email.

[Pizza Margherita]

I`ve sent the email as you said. When will I get the answer?

[NinjaTrader_Matthew]

I`ve sent the email as you said. When will I get the answer?

Thanks for checking in - I do not believe it was received.

Can you please send me and email from your email client using support[at]ninjatrader[dot]com