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    #61
    Hello

    I was referencing the 10k bars item in your previous post.

    With respect to the gap on the EURUSD chart, have you already right-clicked on the chart & selected "Reload All Historical Data"?

    Once you have (re)tried this we can determine the next steps to resolve this issue.

    Thank you,
    ChipNinjaTrader Customer Service

    Comment


      #62
      Hi,

      I misunderstood. But it all seems okay now.

      Cheers

      Anthony

      Comment


        #63
        Hello AnthonyFX,

        Good to hear - Please let us know if we can answer any additional questions or assist with anything else.

        Have a good one!
        ChipNinjaTrader Customer Service

        Comment


          #64
          well, will this ever end?

          OK, Opened Gain UK live account, funded it, updtaed NT to 6.5 v 18 free licence, gone through the set up and I receive this message: "Log in failed. Check username and password....authentication problem,,,,,"
          I have checked and re-checked, what am I doing wrong?
          Thanks

          Comment


            #65
            gretrader,

            Please send a note to Support [AT] NinjaTrader [DOT] com with 'ATTN: Kyle' in the subject line.

            In the message, include the following:

            1.) A link to this forum thread.

            2.) Your config file.
            The file will be found in the Documents > NinjaTrader 6.5 folder and will be named 'Config.xml'.

            3.) Clarification as to whether you're with GAIN USA, GAIN UK or GAIN AUS.

            4.) The username and password you're attempting to connect with.

            5.) Your most current trace file.
            You will find the trace file in the Documents > NinjaTrader 6.5 > Trace folder.
            Today's trace file will be named 'trace.20101116.txt'.
            KyleNinjaTrader Customer Service

            Comment


              #66
              ahh, going nowhere again!

              Sorry for keeping bothering everybody on this issue again, but I am hitting a wall.
              NT free licence, Forex.com (UK) account, live and funded. Cannot link the latter to the former for datafeed.
              I would like to know if anybody out there has managed to have a NT free licence connected to Gain(forex.com) (preferably UK) for the datafeed, where the Forex.com account is not a "dedicated" account for NT only (even if you do not trade via NT into it).
              Thank you

              Comment


                #67
                So, I have to understand that nobody is using a free licence of NT with a NON DEDICATED Forex.com(Gain) live account. This seems to confirm what Forex.com has hinted to me so far.
                My idea was to open an FX account for other purposes (trade with EA, or have a metatrader platform or whatever) and opening it at Forex.com would have given me the added bonus of using it for NT FX datafeed. I asked NT if it was possible to have the datfeed with ANY Forex.com account, and the answer was yes. Now It does not seem to be the case. If I want to do it I have to open another Forex.com account and assing it to NT.
                Perhpas NT should further clarify this.
                Thanks and regards

                Comment


                  #68
                  Gretrader,

                  What exactly do you mean with a 'NT free license'?

                  Can you please answer by sending your license and Gain login credentials to support at ninjatrader dot com so I can test on my end.

                  Put in the subject 'For Vince' and refer to this post.
                  Vince B.NinjaTrader Customer Service

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                    #69
                    more issues

                    OK, new issue and a bit of info for those ( I guess very few, if any) who have had my problem.
                    In order to have Gain (Forex.com) data feed into NT you have to OPEN a NEW ACCOUNT with forex.com exclusively dedicated to NT. Not any forex.com account, but a new one, opened with explicit request to be linked to NT.
                    I did it, transferring funds from my existing Forex.com account. Unfortunately, my Forex.com account is in GBP and I am told by Forex.com that NT accepts accounts only in USD. So if I want to trade via NT, apart from getting a live trade licence, I will need to exchange the funds. Is this true?

                    Comment


                      #70
                      gretrader,

                      NT will accept your GBP based account as well.
                      KyleNinjaTrader Customer Service

                      Comment


                        #71
                        That's great: I am right now on chat with Forex.com where they are telling me exactly the opposite......

                        Comment


                          #72
                          Forex.com: "If you would like a NinjaTrader account with pour data feed it will only be USD"
                          So, what is right and what is wrong here???

                          Comment


                            #73
                            gretrader,

                            They're incorrect. When it comes to NinjaTrader requirements, we'd suggest contacting us instead of GAIN.
                            KyleNinjaTrader Customer Service

                            Comment


                              #74
                              Forex.com: "If you would like a NinjaTrader account with our data feed it will only be USD"
                              So, what is right and what is wrong here???

                              Comment


                                #75
                                They sent me an email saying that I have to exchange GBP into a Dollar denominated account.

                                Comment

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