Platform Not Loading

cbentrikin

Junior Member

Join Date: Jun 2019

Posts: 13
#1

Platform Not Loading

09-15-2024, 05:30 AM

I have had Ninja for years and I have never run into this situation. Last week when I tried to open the desktop platform the "N" just kept acting like it was loading. I have to restart my computer for it to shut down to try again. This is happening on all 3 of my computers. I have uninstalled and reinstalled on each multiple times and nothing. Any ideas on what needs to be done?
Tags: None
cbentrikin

Junior Member

Join Date: Jun 2019

Posts: 13
#2

09-15-2024, 06:06 AM

Cancel that everyone. Apparently there was an update in a connected app that was causing the issue. It is fixed now.
Likes 1
Comment
NinjaTrader_ChristopherJ

NinjaTrader Customer Service

Join Date: Feb 2009

Posts: 7149
#3

09-16-2024, 07:12 AM

Hello cbentrikin,

Glad to hear you are up and running.

Let me know if I may be of further assistance.

Christopher J.NinjaTrader Customer Service
Likes 1
Comment

Topics	Statistics	Last Post
Clock On Chart Indicator by argusthome Started by argusthome, 03-08-2026, 10:06 AM	0 responses 60 views 0 likes	Last Post by argusthome 03-08-2026, 10:06 AM
RTH Dynamic Session Quarters by NabilKhattabi Started by NabilKhattabi, 03-06-2026, 11:18 AM	0 responses 39 views 0 likes	Last Post by NabilKhattabi 03-06-2026, 11:18 AM
PercentChangeChart Addon by Deep42 Started by Deep42, 03-06-2026, 12:28 AM	0 responses 21 views 0 likes	Last Post by Deep42 03-06-2026, 12:28 AM
LegToLegProfileModified - Delta - VP - Tick Grouping by TheRealMorford Started by TheRealMorford, 03-05-2026, 06:15 PM	0 responses 23 views 0 likes	Last Post by TheRealMorford 03-05-2026, 06:15 PM
OrderFlow Highlighted Cells by Mindset Started by Mindset, 02-28-2026, 06:16 AM	0 responses 51 views 0 likes	Last Post by Mindset 02-28-2026, 06:16 AM

Announcement