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    Platform Not Loading

    I have had Ninja for years and I have never run into this situation. Last week when I tried to open the desktop platform the "N" just kept acting like it was loading. I have to restart my computer for it to shut down to try again. This is happening on all 3 of my computers. I have uninstalled and reinstalled on each multiple times and nothing. Any ideas on what needs to be done?

    #2
    Cancel that everyone. Apparently there was an update in a connected app that was causing the issue. It is fixed now.

    Comment


      #3
      Hello cbentrikin,

      Glad to hear you are up and running.

      Let me know if I may be of further assistance.
      Christopher J.NinjaTrader Customer Service

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