Platform Not Loading

cbentrikin

Junior Member

Join Date: Jun 2019

Posts: 13
#1

Platform Not Loading

09-15-2024, 05:30 AM

I have had Ninja for years and I have never run into this situation. Last week when I tried to open the desktop platform the "N" just kept acting like it was loading. I have to restart my computer for it to shut down to try again. This is happening on all 3 of my computers. I have uninstalled and reinstalled on each multiple times and nothing. Any ideas on what needs to be done?
Tags: None
cbentrikin

Junior Member

Join Date: Jun 2019

Posts: 13
#2

09-15-2024, 06:06 AM

Cancel that everyone. Apparently there was an update in a connected app that was causing the issue. It is fixed now.
Likes 1
Comment
NinjaTrader_ChristopherJ

NinjaTrader Customer Service

Join Date: Feb 2009

Posts: 7149
#3

09-16-2024, 07:12 AM

Hello cbentrikin,

Glad to hear you are up and running.

Let me know if I may be of further assistance.

Christopher J.NinjaTrader Customer Service
Likes 1
Comment

Topics	Statistics	Last Post
CopierLite_V3.0 by CaptainJack Started by CaptainJack, 05-29-2026, 05:09 AM	0 responses 165 views 0 likes	Last Post by CaptainJack 05-29-2026, 05:09 AM
BarBigTrade by CaptainJack Started by CaptainJack, 05-29-2026, 12:02 AM	0 responses 87 views 0 likes	Last Post by CaptainJack 05-29-2026, 12:02 AM
Ergonomic Charts Enhanced by charlesugo_1 Started by charlesugo_1, 05-26-2026, 05:03 PM	0 responses 128 views 0 likes	Last Post by charlesugo_1 05-26-2026, 05:03 PM
Cumulative Delta (custom days to load) + Reset time by DannyP96 Started by DannyP96, 05-18-2026, 02:38 PM	1 response 208 views 0 likes	Last Post by NinjaTrader_ChelseaB 05-21-2026, 09:24 AM
Stochastic RSI Divergence by CarlTrading Started by CarlTrading, 05-11-2026, 05:56 AM	0 responses 185 views 0 likes	Last Post by CarlTrading 05-11-2026, 05:56 AM

Announcement