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Account: No description is available. (Logon failed)

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    Account: No description is available. (Logon failed)

    Hello,

    When starting Ninjatrader 8 or attempting to connect to my account I get a red error in my Log tab that says "Account: No description is available. (Logon failed)"

    This is the first time ever that I have received this type of error when attempting to establish a connection to my account.

    What causes this, and how can I fix it?

    Thank you in advance for letting me know!

    #2
    I'm having the same issue. They had scheduled maintenance last night (Friday) from 6-11pm so i figured it was related to that but my continuum is still failing as of Saturday morning.

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      #3
      Same happening here since last night.
      Attached Files

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        #4
        Same here since after the close yesterday

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          #5
          Same problem yesterday and today

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