Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Account: No description is available. (Logon failed)

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Account: No description is available. (Logon failed)

    Hello,

    When starting Ninjatrader 8 or attempting to connect to my account I get a red error in my Log tab that says "Account: No description is available. (Logon failed)"

    This is the first time ever that I have received this type of error when attempting to establish a connection to my account.

    What causes this, and how can I fix it?

    Thank you in advance for letting me know!

    #2
    I'm having the same issue. They had scheduled maintenance last night (Friday) from 6-11pm so i figured it was related to that but my continuum is still failing as of Saturday morning.

    Comment


      #3
      Same happening here since last night.
      Attached Files

      Comment


        #4
        Same here since after the close yesterday

        Comment


          #5
          Same problem yesterday and today

          Comment

          Latest Posts

          Collapse

          Topics Statistics Last Post
          Started by Hwop38, 05-04-2026, 07:02 PM
          0 responses
          181 views
          0 likes
          Last Post Hwop38
          by Hwop38
           
          Started by CaptainJack, 04-24-2026, 11:07 PM
          0 responses
          334 views
          0 likes
          Last Post CaptainJack  
          Started by Mindset, 04-21-2026, 06:46 AM
          0 responses
          258 views
          0 likes
          Last Post Mindset
          by Mindset
           
          Started by M4ndoo, 04-20-2026, 05:21 PM
          0 responses
          358 views
          0 likes
          Last Post M4ndoo
          by M4ndoo
           
          Started by M4ndoo, 04-19-2026, 05:54 PM
          0 responses
          187 views
          0 likes
          Last Post M4ndoo
          by M4ndoo
           
          Working...
          X