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Playback hasn't worked most of the day. What's up with that
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Playback hasn't worked most of the day. What's up with that
The playback was working this morning. But has not worked all afternoon. Why?Tags: None
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Sorry, it took so long to reply. It has been a busy week. It appears the issue is that as long as I start playback from the beginning, and do not use the slide lever to change times and dates, it works fine. If I try to advance or rewind using the slider, it quits the movement on the chart even though the slider says it is supposed to be moving.
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Hello Option Whisperer,
Thanks for your response and for clarifying.
Does this also occur on a new chart in Safe Mode? Safe Mode will prevent NinjaTrader from:- Loading workspaces.
- Connecting on start-up.
- Loading custom assemblies.
- Getting instrument updates from the server.
- Exit NinjaTrader.
- Hold the CONTROL key and double click the NinjaTrader icon.
- Keep the CONTROL key held down until you see the login screen and login.
- You can verify you are in safe mode by going to Help -> About.
- Reconnect to the Playback Connection from the 'Connections' menu
- Please open a new chart of the same chart style, interval and instrument with no custom bar types/indicators/templates and test for issues.
- Please note this will not delete your workspace however the new blank workspace will be named Untitled. If you have a workspace already named "Untitled," however, you will not want to save the workspace when exiting NinjaTrader, otherwise, it will overwrite it.
Zachary S.NinjaTrader Customer Service
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