I have a new Windows 11 virtual machine running on Azure. I have run windows update and dowloaded and installed all the current windows patches.
Using this same virtual machine I am able to login to Ninja website and download the latest version of platform and install it OK.
Once the splash screen is displayed I chose Live Trading and click he start trading button.... Nothing happens at that point.
In windows defender I have disabled firewall for incoming and outgoing connections (no firewall is running now)
I verified my windows installation is running .Net framework version 4.8.04161
In the windows event logs the following error is seen:
Log Name: Application
Source: Application Error
Date: 3/26/2023 3:54:22 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: XXXXXX
Description:
Faulting application name: NinjaTrader.exe, version: 8.1.1.2, time stamp: 0x641ae2ef
Faulting module name: KERNELBASE.dll, version: 10.0.19041.2728, time stamp: 0xe7e53a4e
Exception code: 0xe0434352
Fault offset: 0x000000000002cd29
Faulting process id: 0x19bc
Faulting application start time: 0x01d9601cb1a37441
Faulting application path: C:\Program Files\NinjaTrader 8\bin\NinjaTrader.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: ccbf102a-c3b3-4081-b30e-9170378327ac
Faulting package full name:
Faulting package-relative application ID:
Log Name: Application
Source: .NET Runtime
Date: 3/26/2023 3:54:21 PM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: NNNNNN
Description:
Application: NinjaTrader.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Threading.Tasks.TaskCanceledException
at System.Runtime.CompilerServices.TaskAwaiter.ThrowF orNonSuccess(System.Threading.Tasks.Task)
at System.Runtime.CompilerServices.TaskAwaiter.Handle NonSuccessAndDebuggerNotification(System.Threading .Tasks.Task)
at System.Windows.Threading.DispatcherOperation.Wait( System.TimeSpan)
at System.Windows.Threading.Dispatcher.InvokeImpl(Sys tem.Windows.Threading.DispatcherOperation, System.Threading.CancellationToken, System.TimeSpan)
at System.Windows.Threading.Dispatcher.Invoke(System. Action, System.Windows.Threading.DispatcherPriority, System.Threading.CancellationToken, System.TimeSpan)
at System.Windows.Threading.Dispatcher.Invoke(System. Action)
at NinjaTrader.AppHelper+<>c__DisplayClass0_0.<OnStar tup>b__0(System.Object)
at System.Threading.ExecutionContext.RunInternal(Syst em.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threa ding.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System. Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
I have tried destroying the machine and recreating. Networking seems to be OK as I use the same machine to login to ninja website and download the software.
Initial login screen is successful too. Also i have tried this on AWS as well as Azure and get the error on both cloud providers.
What am i doing wrong here? I noticed the framework version reported in error is not the framework version i am actually using. I am running the latest framework version 4.8
verified by examination of windows reg key Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full
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