Why is this happening and how can I stop it?
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High RAM usage when NT is running in the background
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High RAM usage when NT is running in the background
When NT is open and I´m working on some other program the RAM usage of NT is increasing drastically without any obvious reason. When I`m actively working on NT the RAM usage is between 0.5 and 1 gb. When it´s open in the background, it frequently jumps up to 5 gb, which forces other programs to crash. If I realize high RAM usage, the problem can be solved within a minute. I just need to work a bit on a chart and the RAM drops right away.
Why is this happening and how can I stop it?Tags: None
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Hello lostboy_90,
Thank you very much for your post.
This would definitely not be expected. Could you send me your platform's log & trace files? I can then take a closer look at any potential issues.
You can do this by clicking on Help > Email Support.
Please also leave the following note, to ensure we can associate it with your post: ATTN Manfred 3586190
Thank you in advance, I look forward to your reply!Manfred F.NinjaTrader Customer Service
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Hello Shansen,
Thank you very much for your post.
The issue, in this case, was most likely caused by either a stuck/corrupt Windows update or driver. If this is the same issue affecting you, I would suggest the following steps:- Launch Windows Update and install any pending updates therein
- Install the most recent video card drivers (this might also be available through the Windows Update)
To do this, please launch a Command Prompt by clicking on "Start" and typing "CMD" before pressing enter.
Once open, please type "sfc /scannow", Windows will then check the system files and repair any issues.
Should you still experience any issues, please send me your log & trace files, I can then investigate further.
You can do this by clicking on Help > Email Support.
Please also leave the following note, to ensure we can associate it with your post: ATTN Manfred 3586190
I look forward to your reply!Manfred F.NinjaTrader Customer Service
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