High RAM usage when NT is running in the background

[lostboy_90]

When NT is open and I´m working on some other program the RAM usage of NT is increasing drastically without any obvious reason. When I`m actively working on NT the RAM usage is between 0.5 and 1 gb. When it´s open in the background, it frequently jumps up to 5 gb, which forces other programs to crash. If I realize high RAM usage, the problem can be solved within a minute. I just need to work a bit on a chart and the RAM drops right away.

Why is this happening and how can I stop it?

[NinjaTrader_Manfred]

Hello lostboy_90,

Thank you very much for your post.

This would definitely not be expected. Could you send me your platform's log & trace files? I can then take a closer look at any potential issues.

You can do this by clicking on Help > Email Support.

Please also leave the following note, to ensure we can associate it with your post: ATTN Manfred 3586190

Thank you in advance, I look forward to your reply!

[lostboy_90]

Hello Manfred, I just sent the log & trace files!

Thanks for your help

[Shansen]

Also interested in any findings in this space. Thanks

[NinjaTrader_Manfred]

Hello Shansen,

Thank you very much for your post.

The issue, in this case, was most likely caused by either a stuck/corrupt Windows update or driver. If this is the same issue affecting you, I would suggest the following steps:

• Launch Windows Update and install any pending updates therein
• Install the most recent video card drivers (this might also be available through the Windows Update)

I would also suggest running a "System File Check", this scan will check all of Windows' system files and repair/replace any issues it encounters.

To do this, please launch a Command Prompt by clicking on "Start" and typing "CMD" before pressing enter.

Once open, please type "sfc /scannow", Windows will then check the system files and repair any issues.

Should you still experience any issues, please send me your log & trace files, I can then investigate further.

You can do this by clicking on Help > Email Support.

Please also leave the following note, to ensure we can associate it with your post: ATTN Manfred 3586190

I look forward to your reply!