Can't connect to ninja continuum

joemiller

Senior Member

Join Date: Mar 2013

Posts: 1171
#1

Can't connect to ninja continuum

07-15-2016, 12:47 AM

i am prevented from connecting to ninja continuum with a message ''Login failed. invalid user or password''. my new multi-broker license key has been updated. i don't remember
ever having to enter a user name or password.

the new license key provided to me is unchanged from the old key?

please advise.

Last edited by joemiller; 07-15-2016, 12:50 AM.
Tags: None
NinjaTrader_Jason

NinjaTrader Customer Service

Join Date: Aug 2007

Posts: 18267
#2

07-15-2016, 12:51 AM

Hello joemiller,

Can you please send me all your log and trace files, so I can investigate. Go to Control Center-->Help-->Mail to Support in NinjaTrader. Put 'Att Jason, Can't connect to ninja continuum' in the subject field and enable 'Log and trace files'.
Comment
joemiller

Senior Member

Join Date: Mar 2013

Posts: 1171
#3

07-15-2016, 01:02 AM

WOW1111111
that was fast.
files sent per your instructions. thanks
Comment

Topics	Statistics	Last Post
KINFX HTF Candles by kinfxhk Started by kinfxhk, 07-14-2026, 09:39 AM	0 responses 89 views 0 likes	Last Post by kinfxhk 07-14-2026, 09:39 AM
KINFX Trade Journal �Better journal by kinfxhk Started by kinfxhk, 07-13-2026, 10:18 AM	0 responses 92 views 0 likes	Last Post by kinfxhk 07-13-2026, 10:18 AM
KINFX Simple Prop Day Guard � Daily Loss / Target lockout by kinfxhk Started by kinfxhk, 07-13-2026, 09:50 AM	0 responses 70 views 0 likes	Last Post by kinfxhk 07-13-2026, 09:50 AM
KINFX Trade Copier � multi-account copy dashboard by kinfxhk Started by kinfxhk, 07-13-2026, 07:21 AM	0 responses 87 views 0 likes	Last Post by kinfxhk 07-13-2026, 07:21 AM
OCO Risk Reward Zones (Chinese UI) \| OCO風��報� by kinfxhk Started by kinfxhk, 07-11-2026, 02:11 AM	0 responses 64 views 0 likes	Last Post by kinfxhk 07-11-2026, 02:11 AM

Announcement