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CQG not connecting

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  • bougie
    replied
    Getting "No available Rom number" error now. Atleast it's some progress I guess.

    Leave a comment:


  • NinjaTrader_PatrickH
    replied
    Hello all,

    Thank you for your responses here.

    Please send a note to support[at]ninjatrader[dot]com with 'ATTN: Patrick' and a reference to this thread: http://www.ninjatrader.com/support/f...ad.php?t=53218

    This can sometimes happen if there are any issues with the ConnectOnStartup feature for the connection and in this case NinjaTrader is trying to connect on start up to CQG. I can edit a file of yours to disable this feature so that you can have access to the platform. I'll then send it right back to you.

    Can you please send me your configuration file attached to your e-mail to support?
    You will find your configuration file in the following directory:
    (My) Documents\NinjaTrader 7\config.xml

    I look forward to assisting you further.

    Leave a comment:


  • bau250
    replied
    Same problem here.

    Very very frustrating to say the least.

    Leave a comment:


  • TAJTrades
    replied
    Same issue.

    Shouldn't NT still start without the data connection? Same way it starts when the data provider is down for maintenance?

    I can't even get into to NT to switch to my Zenfire Account with another broker.

    Not a good situation.

    Leave a comment:


  • jokujoku
    replied
    Same Here

    Cant log in CQG live

    Leave a comment:


  • NinjaTrader_PatrickH
    replied
    Hello all,

    Thank you for your posts here.

    We have reports that some users are currently unable to connect to CQG, or the CQG connection is taking several minutes before it will connect. CQG has reported to us that they are aware of the issue and will provide an update when it is resolved.

    I look forward to assisting you further.

    Leave a comment:


  • Biggertime Trader
    replied
    No problem, hopefully this issue will get cleared up very soon.

    Leave a comment:


  • newbie0101
    replied
    Originally posted by Biggertime Trader View Post
    I just tried to log in and it is stuck at connecting CQG.
    Hi Biggertime Trader and gman123, thanks for confirming at least I now know it is not my machine or install.

    Leave a comment:


  • gman123
    replied
    I'm having same issues this morning too . Yesterday was fine

    Leave a comment:


  • Biggertime Trader
    replied
    I just tried to log in and it is stuck at connecting CQG.

    Leave a comment:


  • newbie0101
    started a topic CQG not connecting

    CQG not connecting

    Anyone experiencing issues connecting to CQG this morning.
    Mine is just saying connecting-CQG but never connects.

    Tried removing connection and replacing but did not help. Still not connecting.
    Last edited by newbie0101; 10-15-2012, 06:34 AM.

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