Getting Blank Charts, but on Stocks Only

[Compass]

Is ther any other way to do this? I can't get NT to open at all so can't get to control center. thanks

[NinjaTrader_RyanM1]

Yes, please send a mail to support 'at' ninjatrader 'dot' com and attach today's trace file:

You will find the trace file in the Documents > NinjaTrader 7 > Trace folder.

* The trace file will be named "trace.20120315.txt"

[Compass]

I can't find anything in the documents folder. nf is installed under program files and there are many user profiles but
none contain any NT files. could this be the problem? thanks

[NinjaTrader_RyanM1]

Yes, that could be problem as NT will need the documents folder to work properly. This folder needs to be on a local drive as well -- no network or OS sharing is supported.

Check into location of your Documents directory and then Uninstall NT from the control panel. Next, reinstall from here:

http://www.ninjatrader.com/download-registration.php

If you have any further issues, please send a note to support 'at 'ninjatrader 'dot' com.