account performance: commissions

[marcreinshagen]

still waiting for an answer, i sent you two emails with the requested information (one from my google account and one from my t-online account).

[NinjaTrader_Kyle]

Hi marcreinshagen,

I've sent several responses to your emails - please check your SPAM folder for those responses.

[marcreinshagen]

just checked again. really weird, absolutely no responses, i also checked the spam folders of my accounts. if there is a solution, couldn´t you just post it here? i´m sure there are more nt users experiencing the same problem.

[NinjaTrader_Kyle]

Hi marcreinshagen,

In my last reply, I'd asked if you had another email address as the email address you contacted me from had not written in to Support [AT] NinjaTrader [DOT] com before. Please contact me with a different email address and provide the trace file which was requested in late May.

[marcreinshagen]

Hi marcreinshagen,

In my last reply, I'd asked if you had another email address as the email address you contacted me from had not written in to Support [AT] NinjaTrader [DOT] com before. Please contact me with a different email address and provide the trace file which was requested in late May.

I only have two email accounts. I just sent you the same email with the trace file from both accounts a second time.

[marcreinshagen]

the only messages i received from you so far are the auto-generated emails confirming that you received my inquiry

[NinjaTrader_Kyle]

marcreinshagen,

Please PM me the full addresses and I'll try replying again - please check the inbox and SPAM folder. If this doesn't work, please follow up with me via PM and we'll try working from there.

[bswerd]

Was there any ever solution for this? I have the same issue. It's easy and clear to summarize:

a) Commissions are being calculated correctly in the Executions tab.
b) Commissions are $0.00 in the Account Performance Tab after generating a report (one that includes the exact same trades).

Is there a setting somewhere that will enable calculating commissions in Account Performance? Is it included in the Profit for a trade?

What's going on here?

Thanks.

[NinjaTrader_Kyle]

Hello,

Thanks for your post.

Please contact us with a note to Support [AT] NinjaTrader [DOT] com as there are several variables we'll need to look in to.

In the note, please include a link to this forum thread and a copy of today's trace file.
You will find that file in the Documents > NinjaTrader 7 > Trace folder.
The file I need would be named 'trace.20120219.txt'.

[kalalex]

Kyle,

Were you able to solve the problem for the others?
I have the same problem.
Commission not calculated in executions & trades tabs under account performance.
Please let me know how I can fix this.
Thanks.