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Connection lost - today's history missing - data server busy or not available
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Connection lost - today's history missing - data server busy or not available
I lost my Zenfire connection this morning and when it re-connected I lost today's history. Now when I try to Reload All Historical Data, I get the following message "Error on loading chart data for 'CL 04-11 Nymex'. Connection to data server is busy or not available right now. Please try again later". I've tried several times without success, and without the history, I'm done trading. Any suggestions?Tags: None
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leafsfan,
Thanks for letting me know that worked.
It is likely due to the connection issue you experienced... If your IP address or other ISP connection information was updated, the Zen-Fire adapter will not necessarily update this information dynamically. In that case, you would need to reestablish you connect to Zen-Fire. This is a current limitation.MatthewNinjaTrader Product Management
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Hello SlyCap,
Can you please tell me which version of NinjaTrader you are using, NT V6.5.1000.19 or NT V7.0.1000.4? You can check this under Help--> About.
Who do you connect to for data?
Which instruments, expiry and interval are you having issues with? (E.g., ES 06-11 5 minute chart)
Do you get live data to these instruments from the Orders tab of the Control Center or from a SuperDOM window?
Do you get any errors on screen? Any errors on the Log tab of the Control Center? If so, what do these errors report?
I look forward to assisting you further.MatthewNinjaTrader Product Management
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I just experienced a lock-up too and have restarted NT. If I uncheck under Options/Data/Historical "Get Data From Server", will it prevent it from happening again? The reason is that I am recording live data locally that NT servers do not store, and without knowing what the issue was, I now have a larger-than-necessary gap in my data charts.Last edited by Tarkus11; 03-16-2011, 10:11 AM.
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Tarkus11,
Thank you for reporting.
Yes, unchecking 'Get Data From Server' will prevent from loading historical data from our servers, however if you experienced a lock up during this period, you would again see gaps in the data as there would not have been a source to record this data from live.MatthewNinjaTrader Product Management
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Originally posted by NinjaTrader_Matthew View PostTarkus11,
Thank you for reporting.
Yes, unchecking 'Get Data From Server' will prevent from loading historical data from our servers, however if you experienced a lock up during this period, you would again see gaps in the data as there would not have been a source to record this data from live.
Sorry, but could you clarify?
Live data is coming via a broker connection which I am recording locally as history, so if the Option to get Historical Data from NT servers is left unchecked, wouldn't I have not noticed a hiccup at all since I am not looking for data from there?
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Originally posted by NinjaTrader_Matthew View PostHow are you connected from the broker connection? Is this a 3rd party API?
Are you recording this data from a live connection and then manually importing it into NinjaTrader?
Is this Zen-Fire?
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