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Cannot access ninjatrader website

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    #76
    I would think it'd be better for you to just put your website on another hosting service rather than lose potential business. I imagine a lot of european users think you're out of business.

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      #77
      We will re-host www.ninjatrader.com with a different provider shortly and expect some improvements coming with it.

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        #78
        We have re-hosted http://www.NinjaTrader.com on a new provider.

        Thank you for having patience and working with us while we worked towards resolving the issue.

        Please let us know if any of you continue to experience issues with accessing the NinjaTrader.com website.
        LowellSenior IT Manager

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          #79
          Ninjatrader.com now working fine on both PC and iPhone.

          Thanks.

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            #80
            Originally posted by NinjaTrader_Lowell View Post
            We have re-hosted http://www.NinjaTrader.com on a new provider.

            Thank you for having patience and working with us while we worked towards resolving the issue.

            Please let us know if any of you continue to experience issues with accessing the NinjaTrader.com website.
            Works for me! I'm glad you guys finally got it resolved.

            Comment


              #81
              Me too - all OK.

              Well done, guys.

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                #82
                How to repair connection with ninjatrader.com site

                Thanks to NinjaTrader_Lowell I deleted 1 line with the "ninjatrader.com" in it in the next file: C:\Windows\system32\drivers\etc\hosts. Go there, open with Notepad and delete "127.0.0.1 ninjatrader.com". And it will stop you redirect to host.

                good trading

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                  #83
                  Update my browser to veiw your site!?!?!

                  Do you really think it's smart to block people from viewing your main site, just because we don't have the latest browser? Only NT could figure out a way to build a non compatible website. Should have put all that genius into finishing NT8, and left the site alone!

                  "Did you know that your Internet Browser is out of date?"


                  "Your browser is out of date, and is not compatible with our website. A list of the most popular web browsers can be found below. Please upgrade today for a better web experience Just click on the icons to get to the download page"

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                    #84
                    Hello,

                    Thank you for your feedback.

                    I will forward your comments to my superiors for further consideration.
                    KyleNinjaTrader Customer Service

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                      #85
                      Originally posted by dave73 View Post
                      Do you really think it's smart to block people from viewing your main site, just because we don't have the latest browser? Only NT could figure out a way to build a non compatible website. Should have put all that genius into finishing NT8, and left the site alone!

                      "Did you know that your Internet Browser is out of date?"


                      "Your browser is out of date, and is not compatible with our website. A list of the most popular web browsers can be found below. Please upgrade today for a better web experience Just click on the icons to get to the download page"
                      That is a message from a component in a javascript library: not really a NinjaTrader issue. More an issue of trying to provide the best browser experience, by requesting users to use a modern browser that can handle modern html semantics.

                      Here are the details of that library component. http://jreject.turnwheel.com/

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