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Unable to DELETE and REinstall

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    Unable to DELETE and REinstall

    First issue was I got

    'barsago'
    I couldn't get past this no matter what.
    I then tried to DELETE NT8 itself.
    I have uninstalled and reinstalled 20to30+ times overall so I figured it'd be a quick rename, delete, remove program.

    No it still will not work correctly.
    After doing various the unhandled exception, 'bars ago' error still will not go away, nor am I unable to delete NT8 completely enough that when I reinstall this is still there.

    #2
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      #3
      Hello peregrine,

      Thank you for your note.

      Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S" in the subject line so I may investigate this matter further.

      * Open your NinjaTrader folder under Documents.
      * Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
      * Send the 2 compressed folders as attachments to this email.
      * Once complete, you can delete these compressed folders.

      I look forward to your reply.

      Comment

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