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Geneal question please...

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    Geneal question please...

    I had a live account 4 years ago but have not refunded it. Will my old account number still be viable? Can I simply re-fund the account or do I need to reapply?

    #2
    Hello nepenthean ,

    Thank you for reaching out.

    If the account balance had remained $0 for over a year, the account would be considerred closed.

    You will most likely need to re-apply since a few years have passed since your account was last active.

    You can apply for a new account by going to our Website :

    https://ninjatrader.com/


    For confirmation on the status of your previous account, or questions about starting a new application, you can email our accounts team at:

    [email protected]

    Please let us know if you have any other NinjaTrader questions.
    Erick P.NinjaTrader Customer Service

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