Ninja Trade Rejected my Application.

[Pro-D]

I have been trading for over 20 years, and never had an application rejected until now.


I am a member of a ninja trader group coached by a ninja trader, that has taught me how to use and navigate the NT system. I am left embarrassed and bewildered as to why my application by NT was rejected.

I note that when I filled out the application using my mobile phone there were issues completing the application. I could not delete change or upload my ID or replace any document that were mistakenly uploaded.

With this I sent the application off thinking NT would reach out and make enquires. NT went into melt down.

I had emails from different people asking the same question which I replied to multiple time, and it was becoming frustrations because I could see know one was listening. When filling out the next of kin question the support services member accused me of allowing someone else to trade my account which I is asinine, false and bares no truth what so ever.

I except there I could have take more care, in saying this, I have spent much time in this membership group mentioned above learning about NT and I take responsibility for my errors in my approach. It would be a welcome result if we could resolve this matter sensibly.

[NinjaTrader_Manfred]

Hello Pro-D,

Thank you very much for your post and welcome to the NinjaTrader forums.

As these forums are for technical support regarding the NinjaTrader platform, we would unfortunately not be able to assist with brokerage-related questions.

Could you send us a brief email in this regard? We can then take a closer look at what occurred and assist you further.

To do this, please email us at support (at) ninjatrader (dot) com

Thank you in advance, I look forward to your email!