Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

My Account was Locked

Collapse
X
Collapse
 
  • Page of 1
  • Filter
  • Time
  • Show
Clear All
new posts
Previous template Next
    #1

    My Account was Locked

    I've tried calling the support phone number 1(312)262-1250 throughout the day, but I keep hearing the automated message that representatives are busy with other customers. It would be nice to know why it was locked & how I can prevent it from being locked in the future; thanks.
    Tags: None
    #2
    I have a Lifetime license with Ninjatrader and my account has been locked. I cannot get in touch with anyone accept a recording that tells me to go to Ninjatrader.com but it will not let me log in because my account has been locked. Yes, I agree it would be nice to know why it was locked and how to fix this!

    Comment

      #3
      Hello ZZero0oo015 and GroundHog241,

      Can you please send us an email at "brokeragesupport[at]ninjatrader[dot]com" for clarification on why your accounts got locked and how you can prevent/fix this.
      JasonNinjaTrader Customer Service

      Comment

      Previous template Next

      Latest Posts

      Collapse
      Topics Statistics Last Post
      Chart trading from charts with "one click" by StockTrader88
      Started by StockTrader88, 03-06-2021, 08:58 AM
      45 responses
      3,992 views
      3 likes
      		 Last Post johntraderuser2
      by johntraderuser2
      Today, 09:51 AM  
      Drawing Tool in onrender issue by TAJTrades
      Started by TAJTrades, Today, 09:46 AM
      0 responses
      7 views
      0 likes
      		 Last Post TAJTrades
      by TAJTrades
      Today, 09:46 AM  
      Not able to login to Ninjatrader by rhyminkevin
      Started by rhyminkevin, Yesterday, 04:58 PM
      5 responses
      62 views
      0 likes
      		 Last Post dp8282
      by dp8282
      Today, 09:36 AM  
      Stop trading after first [x] trades of a day result in a cumulative loss by realblubb
      Started by realblubb, Today, 09:28 AM
      0 responses
      8 views
      0 likes
      		 Last Post realblubb
      by realblubb
      Today, 09:28 AM  
      Playback does not display historical data by AaronKoRn
      Started by AaronKoRn, Yesterday, 09:49 PM
      1 response
      19 views
      0 likes
      		 Last Post Rikazkhan007
      by Rikazkhan007
      Today, 09:24 AM  
      View All
      Working...
      X