Cannot change order because your current order values already match

[jc.am]

Hi,

I am having this alert a lot when running my strategy.

Cannot change order because your current order values already match

How can it be disabled? Like a hundred alerts have appeared in just a few minutes.

I started running my strategy live today.

It is worth mentioning that I tested my strategy on SIM for many months and this never happened in SIM, just LIVE today.

Please share the solution.

Best regards.

[NinjaTrader_Zachary]

Hello jc.am,

Thanks for writing in.

CRITICAL — If your inquiry involves live orders, please always reach out to your broker's Orders Desk immediately to confirm and manage your live orders and positions.

If your trades are with NinjaTrader Brokerage, you can contact NinjaTrader Brokerage Order Desk here:

• Email: orders(at)ninjatrader(dot)com

This error means that a change was submitted to an order, but that no changes was actually applied because the order was already at that price. This is likely something that will need to be changed in the way that the strategy is programmed.

Please send me your log and trace files so that I may look further into what occurred.

You can do this by going to the Control Center-> Help-> Email Support

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference the following ticket number in the body of the email: 3431343 ATTN Zachary

In the body of this email, please also include the answer to the following question:

Is this a strategy that you created yourself or was this strategy provided by or created by a third party?

I look forward to assisting you further.

[jc.am]

Hi Zachary,

I sent you the logs.

I programmed the strategy and will review the code.

But is there a way to disable the alerts anyway?

[NinjaTrader_ChrisL]

Hi jc.am, thanks for posting.

The error can be handled in-code by either setting RealtimeErrorHandling = RealtimeErrorHandling.IgnoreAllErrors and the error will be ignored or by checking the price and not attempting to submit or change the order to the same price.

Kind regards,
-ChrisL

[jc.am]

OK Chris,

I will try modifying the code, because I already had this setting RealtimeErrorHandling = RealtimeErrorHandling.IgnoreAllErrors and it didn't work.