Hi i have noticed on Simulator and Live on many trades there is lag in filling orders in LIVE account. Many trades have ended in losses even after seeing the profit change to green but doesnt get filled and then the target is missed. How do i escalate this?
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Hello honest-trader,
You would contact your broker. Live orders fill on the exchange and from your brokerage.
Sim101 orders fill with the Simulation engine and uses volume to simulate place in line.Chelsea B.NinjaTrader Customer ServiceComment
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Hello honest-trader,
The NinjaTrader Brokerage can be reached at brokeragesupport [at] ninjatrader [dot] com.
Chelsea B.NinjaTrader Customer ServiceComment
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