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Enterlong() and EnterShort() issues reversing trades.

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    Enterlong() and EnterShort() issues reversing trades.

    eventually loses order id and cancels out, during live trading.

    #2
    Hello StormbrookFX,

    Thank you for your post.

    Please write into PlatformSupport[AT]NinjaTrader[DOT]Com along with a link to this forum post and your Log and Trace files so we may further investigate this.

    Also, please include "2728941 Attn: Brandon" in your email and provide the date/time that this happened and associated order IDs.

    Please follow the steps below to manually attach your log and trace files.
    • Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.

    Thanks in advance, we look forward to resolving this matter.
    <span class="name">Brandon H.</span><span class="title">NinjaTrader Customer Service</span><iframe name="sig" id="sigFrame" src="/support/forum/core/clientscript/Signature/signature.php" frameborder="0" border="0" cellspacing="0" style="border-style: none;width: 100%; height: 120px;"></iframe>

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