A few questions?

[Kight]

Hello all, I am new to trading. Actually, everything just went through tonight and I was looking around to try to explore the program and utilizing the youtube tutorials. When I was following along I noticed my superDOM wasn't loading any data. Is there a way to fix that?

Also, when I hit buy on a market the order was immediately filled but I did not have any positions opened, however I am freely capable of selling even though I hold no position on the market? Is that normal?

[NinjaTrader_Jason]

Hello Kight,

Can you please tell me to what data feed/broker you connect in NinjaTrader. What instrument (+ expiry month) do you have selected in the SuperDOM? Do you receive realtime data if you select the ES 03-17 or FDAX 03-17?

I am not sure why no position is shown after the market order filled. Could it be you were already in a position and the market order closed this position? What instrument do you trade when no position is shown? Do you see positions in the Control Center-->Positions-tab?

[Kight]

I am talking about just any futures market. Currently I have an open trade on M6E 03-17 and it isn't populating. The only data connection I am using is Ninja trader continuum, and global simulation mode is off.

I can see the positions on the aforementioned market. how do I know if the data i am seeing is real time or not?

[NinjaTrader_Jason]

Do you see a last traded price (yellow) in the SuperDOM? If so, you receive realtime data.

The M6E is not the most volatile futures especially in the night, so price does not change that frequent.

[Kight]

I thought it replied, sorry for the delay. No, the superDOM doesn't load any prices or anything. It is just there when it opens. I have noticed that none of my data refreshes itself constantly either. I have to load historical data to get any recent data. Maybe I should submit a trouble ticket?

[NinjaTrader_Jason]

Yes, please send us an email at platformsupport[at]ninjatrader[dot]com including your log and trace files. Log and trace files can be found at the following locations. Right click the log and trace folder and select Send to-->Compressed (zipped) folder. Subsequently attach both .zip files in your email. Please put 'Att Jason, 1669785' in the subject field of your email.

Windows start menu-->Documents-->NinjaTrader 8-->log

Windows start menu-->Documents-->NinjaTrader 8-->trace