when open ninja trader as soon I start loading the chart it get frozen, try to closed and do not do anything , need to force to close, I installed and installed many times, still have the same problem.
-
Hello luna0074,
Thank you for posting on the NinjaTrader forums.
Please forward your request to our Technical Support team at clientservices@ninjatrader[dot]com. Include your Log and Trace files using the instructions below.- Press the "Windows Key + E" on your keyboard to open the Windows File Explorer.
- Go to Documents/NinjaTrader
- Left-click on the "log" folder to highlight it.
- Right-click and select "Compress to ZIP file"
- Repeat steps 3 and 4 with the "trace" folder
- Send these .zip files as attachments to your email response.
Thank you! We look forward to assisting further.
| Topics | Statistics | Last Post | ||
|---|---|---|---|---|
|
0 responses
78 views
0 likes
|
by cmoran13
04-16-2026, 01:02 PM
|
|||
|
0 responses
45 views
0 likes
|
by PaulMohn
04-10-2026, 11:11 AM
|
|||
|
1 response
168 views
1 like
|
|
|||
|
0 responses
101 views
1 like
|
by CarlTrading
04-01-2026, 02:41 AM
|
|||
|
0 responses
173 views
2 likes
|
by CaptainJack
03-31-2026, 11:44 PM
|
Comment