Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

"unhandled exception" error when drawing a line (F6)

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    "unhandled exception" error when drawing a line (F6)

    Hi,

    I need some help with this issue. I have cleared cache, log files and reinstalled ninja fresh but I still cannot draw a line. help......

    #2
    Hello nqsniper,

    Thank you for posting.

    So I may look into this further please send an email to [email protected] with "ATTN: Chris Jameson" in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.
    2.) A copy of your log and trace files.

    Please follow the steps below to manually attach your log and trace files to your email.
    • Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as an attachment in your email
    • Once complete, you can delete these compressed folders.
    Christopher J.NinjaTrader Customer Service

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by Hwop38, 05-04-2026, 07:02 PM
    0 responses
    160 views
    0 likes
    Last Post Hwop38
    by Hwop38
     
    Started by CaptainJack, 04-24-2026, 11:07 PM
    0 responses
    307 views
    0 likes
    Last Post CaptainJack  
    Started by Mindset, 04-21-2026, 06:46 AM
    0 responses
    244 views
    0 likes
    Last Post Mindset
    by Mindset
     
    Started by M4ndoo, 04-20-2026, 05:21 PM
    0 responses
    348 views
    0 likes
    Last Post M4ndoo
    by M4ndoo
     
    Started by M4ndoo, 04-19-2026, 05:54 PM
    0 responses
    178 views
    0 likes
    Last Post M4ndoo
    by M4ndoo
     
    Working...
    X