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"unhandled exception" error when drawing a line (F6)

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    "unhandled exception" error when drawing a line (F6)

    Hi,

    I need some help with this issue. I have cleared cache, log files and reinstalled ninja fresh but I still cannot draw a line. help......

    #2
    Hello nqsniper,

    Thank you for posting.

    So I may look into this further please send an email to [email protected] with "ATTN: Chris Jameson" in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.
    2.) A copy of your log and trace files.

    Please follow the steps below to manually attach your log and trace files to your email.
    • Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as an attachment in your email
    • Once complete, you can delete these compressed folders.
    Christopher J.NinjaTrader Customer Service

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