URGENT: No realtime data since 16:59 EST yesterday

[iantriestrading]

EDIT: forgot markets are closed today (new year's day). lmao


I have no price data coming in after 16:59 EST yesterday. The last time i had this problem, the only fix was a fresh install. It's really a pain to do this so I would prefer to avoid.
I'm connected to Tradovate with my Apex accounts and a personal Tradovate account with market data subscription. I have tried...

• Delete all the folders in db folder
• Rename db file
• Rename cache folder
• Switch to a default workspace instead of mine
• Launch NT8 in safe mode and open a chart. Still same cutoff time yesterday.

Still, price doesn't update anywhere. Interesting how this happens on 1/1/2025, the first day of a new year.

I also tried doing "email support" from the NT8 platform itself and get "error, failed to send. the maximum allowed messages was exceeded"

I don't know what to do. Please help.

[QuantKey_Bruce]

See also: https://forum.ninjatrader.com/forum/...-2025-holidays

If the holidays had been updated, this might possibly have been more clear.