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Invisible indicator config window (NT 8.1.3.1)

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    Invisible indicator config window (NT 8.1.3.1)

    I have three monitors (I'm not sure if that's relevant), each monitor has one chart window. Sometimes, when I click on indicators configuration toolbar icon, nothing seems to open but all windows stop listening to mouse input. After few tries I discovered that when I press enter, focus and mouse input returns to normal which leads me to believe that the indicators config window opens but it's invisible and pressing enter closes it.

    #2
    Hello MiCe1999,

    Thank you for posting.

    If you move the chart to another monitor do you see the same behavior?

    Thanks in advance.
    Christopher J.NinjaTrader Customer Service

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      #3
      I am sorry, I did not have time to troubleshoot - I restored a backup and changed my window configuration and so far I have not experienced the issue.

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        #4
        I figured out what the issues is: for some reason config window pops-up on another monitor with coordinates relative to the chart window. If I relocate the chart to the top monitor - it will open config window outside of the visible area.

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          #5
          Try to use windows + left/right arrow to bring that window.

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            #6
            Originally posted by Leeroy_Jenkins View Post
            Try to use windows + left/right arrow to bring that window.
            Thanks. That works but it's temporary. I need to figure out how how to make NT8 save the window position where I want it.

            EDIT: I tried to move the config down where my chart was, saved..and now config window is completely invisible and windows + arrow key does not work. Only pressing enter brings back focus.

            This is happening with the latest version: 8.1.4.1 as well.
            Last edited by MiCe1999; 03-25-2025, 12:13 PM.

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              #7
              Hello MiCe1999,

              Thank you for the update.

              Does the behavior continue if you remove the UI file so that NinjaTrader creates a new one?
              • Close NinjaTrader
              • Go to the Documents folder > NinjaTrader 8 > UI File, click and drag this and drop it on the Desktop
              Now, reopen NinjaTrader and it will automatically create a new UI file.

              From here, does the settings window still appear outside of view?


              If this behavior continues, please use the Windows Snipping Tool to record a short video of the behavior and include that in your reply.
              Please let us know if we may provide any further assistance.
              Clayton G.NinjaTrader Customer Service

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