New chart bars not forming

[Jst123]

My chart seems to be frozen on one bar. It gets longer and longer instead of forming new bars. I was on the 2000 tick ES, but it now does this on any instrument and chart type.

I tried reloading historical data, no luck.

I also found a similar topic in forums that recommended this solution:



First, disconnect from any data providers by navigating to the Control Center > Connections menu, and left-click on "disconnect" that appears to the right when hovering your mouse over any active connection

• Next, reset your instruments by navigating to the Control Center > Tools > Database Management
• In the Database Management window, under the "Update instruments" section, ensure that "General properties", "Futures expiries" and "Symbol mappings" options are checked and then click Update
• In the Database Management window, under the "Update trading hour templates" section, ensure that "Predefined trading hours templates" is checked and then click Update

Next please use the steps provided below to sync the PC clock:

• Close NinjaTrader
• Right click on your time->Adjust Date/Time
• Click "Sync Now"
• Once successfully synched open NinjaTrade

I tried this and no change after restarting. I am using 'Simulated Data Feed'. This just started yesterday after I configured the data feed. Please advise.

Thank you!

[NinjaTrader_Clayton]

Hello Jst123,

Thank you for the message.

The "Simulated Data Feed" is a made up data feed that will not load in a chart like a normal data feed.

• This is just in the platform for people to test things when the market is closed or if they don't have real-time data.
• This is NOT a good data feed to practice trading with.

So, it sounds like the Simulated Data Feed is working as expected.


Instead, you would want to get real-time data from somewhere, connect to that, and then continue using the platform.

• How To Get a Free 2 Week Trial of NinjaTrader

Otherwise, you could look at the other supported providers:

• Data by Provider

Please let us know if we may provide any further assistance.

[Jst123]

Thanks for the quick reply.

I just opened a NT trading account a few days ago, but have not funded it yet. Is the only way to get data for the a simulator to get the 'Free 2 Week Trial' in an unfunded account?

[NinjaTrader_Clayton]

Hello Jst123,

Thank you for the update.

Please write into ClientServices[AT]NinjaTrader[DOT]com directly so that we can help you further.

• Make the Subject: "ATTN Clayton"
• In the body, copy and past the forum URL.
• Then send the message.

We look forward to your response and resolving your inquiry.