I am unable to login to my Ninjatrader Dashboard. I’ve got a Ninjatrader account through Apex Trader Funding. Using Google Chrome, I input my username and password and click on red Login button. Page flashes (I see Dashboard very briefly) and then goes to this URL: https://account.ninjatrader.com/trading-mode with the “Get Started” page as if I do not have an account.
I have tried the following steps to resolve and none of these have fixed the issue thus far
- Cleared cache
- Synchronized clock
- Tried incognito mode
- Tried different browsers
- Tried different computer
- Deleted “welcome” from end of Ninjatrader URL
- Clicked on migrate to new dashboard button which only sent me an email to change password (which I did)
- Imported Ninjatrader license key from Apex Trader funding
- Allowed pop-ups and redirects setting on google Chrome
How can I resolve this so I can login to my Ninjatrader dashboard?
Thank you

Comment