Error: Unable to connect to the remote server (Logon failed) on Mac using Parallels

[swifstudios]

Hello,

I can't seem to solve the following error: Error: Unable to connect to the remote server (Logon failed)

I'm using Parallels on an M3 MacBook, connecting Tradovate (non Rithmic accounts) any ideas?

Thanks

[NinjaTrader_LuisH]

Hello swifstudios,

Thank you for posting on the NinjaTrader forums.


Please use the following instructions to send your Log and Trace files to support@ninjatrader[dot]com.

• Open the 'Windows File Explorer' then navigate to, "Documents" > 'NinjaTrader 8' folder
• Right-click on the 'log' and 'trace' folders and select Send To > Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to email, above.
• Once complete, you can delete these compressed folders.

Thank you in advance!