the ib you are trying to connect to is not authorized to use ninjatrader

[pechtri]

Hello,

i have received this message when i just tried to connect for the first time with my rithmic account, ( it works on rithmic r pro)
i tried to restart ninjatrader, i also tried to restar my pc, and finally and removed ninjatrader and re-installed it, i also deleted the folder in documents in order to restart everything, and i still get te same message when i try to connect.

please help me :'( :'(

[NinjaTrader_ChristopherJ]

Hello pechtri,

Thank you for posting.

So I may look into this further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".

Thanks in advance.

[pechtri]

okay i just did that, i'am waiting