Vender #1 licensed my machine id without a problem. I had another vender #2 licensed my machine id and my indicators from vendor #1 no longer worked (pop up window asking to ok machine id from vender #1. Vender #1 was giving my machine id the ok but still not working. Then I had vender #2 unauthorize my machine id, still not able to use vender#1 indicators. I deleted all vender #2 indicators and started over with load Ninja Trader8 with no luck, still ask for authorization from vender #1. They have and no luck.
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Hello RoadWarrior2130,
Thank you for the message.
You would want to keep working with the vendors to have them look into what is preventing the licensing from working.
If they are unsure of why it is happening, they are welcome to reach out to the Support team or Engineering Support teams directly and get further help figuring it out so that they know what is happening and can help their users resolve it next time.
Please let us know if we may provide any further assistance.Clayton G.NinjaTrader Customer Service
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