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I missed on a 37 pt trade on NQ because of this non-sense. At least give google login users a backup method. I know it is working for others who sign in through UN/PW only.
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Hello,
Thanks for your notes.
The Development team has implemented a fix for this matter and Google-sign in has been restored.
Please restart NinjaTrader 8 and you should be able to sign on with Google.
If you encounter any issues, please write in to support[at]ninjatrader[dot]com, and the NinjaTrader Support team will be happy to provide further assistance.Brandon H.NinjaTrader Customer Service
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I was able to login both with Google and UN/PW; but account doesn't show up. It's also painfully slow.
I went through the process of creating a PW and now don't know if the reason is the same or a new one I introduced by adding the PW option. I get a dialog box with the message
Live: Unable to connect to the remote server (Logon Failed)
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Hello YliApru,
Thanks for your notes.
Please write in to support[at]ninjatrader[dot]com and attach your log and trace files to your email by following the steps below.- Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
The NinjaTrader Support team will be happy to investigate this matter and provide further assistance.
Brandon H.NinjaTrader Customer Service
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