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NinjaTrader
Charts not updating since market open
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Hello rene69851,
Thank you for the message.
Please perform the following test:- Go to the Control Center > New > Chart
- Select the ES 03-24
- Make it a 1-minute chart
- Set the 'Days to load' to 5
- Make sure 'Template' in the top-right corner is set to < None >
- Set the Time frame > Trading hours > To "Default 24x7"
- Click OK to make the chart
- Does this chart load in as expected?
- Is this chart moving?
- If you open the Chart Trader panel, does it show values for the Ask and Bid quotes or just 0's?
- If this chart is working as expected, how is it different from the other ones?
If the Test chart did not load in or isn't moving, please take a screenshot of the entire chart and include it in your response.- If you are unsure of how to take a screenshot, I recommend using the Windows Snipping tool.
- Click on the Windows Icon at the bottom of your screen and type the word "Snip"
- Click on the Snipping tool, click New, then click and drag around the area you want to screenshot
- Click File > Save As > Save the screenshot where you can find it
Please let us know if we may provide any further assistance.Clayton G.NinjaTrader Customer Service
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