I closed and reopened NinjaTrader and I also rebooted my PC, but neither action solved the problem. How can I get this simulation account to appear in my Accounts tab?
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Simulation account not showing in Accounts tab
I created a simulation account that is not appearing in my Accounts tab. When I try to again create a a simulation account of the same name, I get this error:
I closed and reopened NinjaTrader and I also rebooted my PC, but neither action solved the problem. How can I get this simulation account to appear in my Accounts tab? -
Hello Red_70
Thank you for posting on the NinjaTrader forums.
We advise that you use the instructions below to reset the NinjaTrader database.- Disconnect NinjaTrader from any open connections via Connections > Disconnect
- From the NinjaTrader Control Center window select the menu Tools > Database Management
- Press "Reset DB"
- Check Historical Orders to remove historical orders
- Check Historical Trades to remove historical trades
- Press the "Reset" button
Please let us know if we may be of further assistance.Luis H.NinjaTrader Customer Service
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Hi Luis,
Thanks for your reply but this did not solve the problem. When I first create a new simulation account, that account appears in the Accounts tab. It then disappears when I open a data connection and it also does not appear in the Account dropdown menu of the Strategies Properties menu when I try to enable a chart strategy. It does not reappear after closing the connection. When I try to recreate a sim account of the same name, I get the error message shown in my first post. NT is acknowledging that the account exists but I cannot see it or access it.
I would appreciate any additional advice you can offer to solve this problem. (I am running NT version 8.1.2.1 64-bit on Windows 11 Pro.)
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