Playback not working

[Traderbloke]

EDIT: I hade to change the dates for the actual contract. I had it on 03-24 so it would not go further back then that contract even though I had all the data available. Changed to 03-23 worked for going further back into 2023. I though rollover would fix this.

Some of the settings that need to be made are not always logic - or there are too many settings. Either way it's not straight forward..

I have downloaded charts and they are available on the playback list. When I load/start/connect to playback the date always automatically start up with the dates "start 12/22/2023" and "end 12/29/2023". I can play right away and the chart moves. So when I want to play back further I choose a earlier start date from my list that is available and choose. Now its not moving on the chart or live price in i.e. DOM.

Is there a setting I've not changed or what. The fact that it automatically starts with the 7 days seems to be a pointer here, as playback works right away, but not when going further back.. I had this working a little while ago, often have to forward the playback a little and speed up until it starts but now it's not moving at all. Tried both market replay and historical (both have data available when right clicking the playback).

[NinjaTrader_Jason]

Hello Traderbloke,

If no realtime data is received in the SuperDOM, it indicates there is no data present for the instrument/period that is replayed. To what earlier date do you change the start date? Am I correct you still have the ES 03-23 selected when you change to the earlier date?

Are you sure there is data for the data type, instrument + expiry month and period you replay? Could it be there is data present for the earlier date, but for a different instrument? When I test the Playback connection on my end, data is received for the data I have present.

If you create a new workspace with only a SuperDOM and then close all other workspaces, does the issue persist?