Days ago I noticed a misrepresentation of funds available in the "cash value" column in the "Accounts Tab" of the Control Center on my Ninja Desktop.
I've checked and verified with Ironbeam that the funds are intact, however, the total cash on hand available for trading is wrong because that total reflects that it came from another called "Secured USD" instead of "REG USD" on the Ironbeam side via the latest trade statement.
My clearing firm is Ironbeam and my carrier is Rithmic.
A person at IRONBEAM suggested that it may be an issue with the new back office balance conversion with RITHMIC.
Is there anyone there (at Ninja Support) who has heard of this issue of a trader who is using an IRONBEAM / RITHMIC configuration having had this same problem?
Is Ninja aware that a conversion has been implemented at Rithmic?
Thanks
Comment