all indicators are not working

[key39]

Hi

I removed a strategy inside the strategy window and now all my indicators are not working. custom or defaults. helpppppppppppppppppppppp....

[gaz0001]

Might be due to #AnotherNT8Bug effecting the data.

Some of my indicators and strategies are trashed too due to this documented issue.

https://forum.ninjatrader.com/forum/ninjatrader-8/platform-technical-support-aa/1287449-bad-data

https://forum.ninjatrader.com/forum/ninjatrader-8/platform-technical-support-aa/1287677-all-of-my-charts-have-gone-crazy-today-showing-false-information

[NinjaTrader_BrandonH]

Hello key39,

Thanks for your post and welcome to the NinjaTrader Forums!

So I may accurately assist you, please answer all of the following questions:

• What version of NinjaTrader are you using? Please provide the entire version number. This can be found under Help -> About (Example: 8.?.?.?)
• Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?
• Please close down the NinjaTrader platform and then restart NinjaTrader.
  • Then open a blank chart (New > Chart window) with no custom bars types or addons on the chart
  • Try adding the NinjaTrader SMA indicator to the chart, and note the behavior.
  • Does the NinjaTrader SMA indicator appear on the chart when following these steps?

We look forward to assisting further.

[key39]

here is the infor you requested

ninjatrader 8 version: 8.1.2.0 64-bit

no error message when logging on however for the past
2 days I have been getting error messages when I place an
order. (I assumed it was an indicator but I didn't have any problems with them) will upload a snapshot of the error

sma doesn't show up on the chart.

restart ninjatrader and the same problem

[NinjaTrader_BrandonH]

Hello key39,

Thanks for your notes.

The image you shared is not a blank chart window with no other indicators, strategies, templates, or addons enabled on the chart and I see you are using an old version of NinjaTrader.

Please update to the latest version of NinjaTrader (8.1.2.1) by following the steps below.

• Shutdown all programs including NinjaTrader *important
• Download NinjaTrader from the link below
  • Click here to download NinjaTrader
• Double-click the downloaded file to execute it
• Follow the on screen instructions
• Restart NinjaTrader

After updating NinjaTrader to the latest version, connect to your data feed connection and make sure the data feed is connected (green dot in the lower left corner of the Control Center window).

Then open a new blank chart window by going to Control Center > New > Chart. Make sure no indicators, strategies, chart templates, or addons are applied to the chart.

Next, right-click on the chart window, select 'Indicators', add the SMA indicator to the chart, and click OK. Note if the behavior persists.

If the behavior persists, please write in to platformsupport[at]ninjatrader[dot]com with a brief description of the behavior you are reporting and attach your log and trace files to your email by following the steps below.

Follow the steps below to manually attach your log and trace files to your email.

• Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

We look forward to assisting further.