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signed up today for a "live" data demo but getting delayed data

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    signed up today for a "live" data demo but getting delayed data

    Hello,
    I just signed up today and should be getting "live" data with demo account for 2 weeks, but getting delayed data instead.
    I am getting this message "Instruments not subscribed for real-time data have been detected and will have a 10 minute delay. . ."
    I imported my lifetime license and My "Account Plan" is showing "Lifetime"; maybe this caused a conflict?


    -------------------------

    Never mind; I just created another account.
    Last edited by satoyama; 01-02-2024, 04:23 AM.

    #2
    Hello,

    Please contact support[at]ninjatrader[dot]com so our team may look into why your platform/account is receiving delayed data. Please provide them with the username you are using to login to the platform in your email.

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