I am using Barchart as a data provider. I am subscribed to US equities data. Everything works fine for all symbols except for SPY which I cannot load data. I attach a screenshot showing the instrument window. What could go wrong?
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Cannot load data from SPY symbol
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Cannot load data from SPY symbol
Hi,
I am using Barchart as a data provider. I am subscribed to US equities data. Everything works fine for all symbols except for SPY which I cannot load data. I attach a screenshot showing the instrument window. What could go wrong?Tags: None
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Hello guillembm,
Can you please send me an email from within NinjaTrader Desktop as per the instructions below so I can investigate the issue.- Go to Control Center-->Help-->Email Support
- Set the To field to Platform Technical Support
- Enter "Att Jason, 04180438" in the "Subject" field
- Enter any text under 'Please enter any information that you feel will help us resolve your inquiry'.
- Make sure "Log and trace files" is enabled
- Click Send
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