Data, charting problem

[ZEROSYSTEM]

It looks exactly like the same problem and the bad thing is it doesn't look like it's an easy fix.

This is the mod's response from that last post back in July:

Hello snyc09 and namias,

Thank you for the update.

We have found that one of our Historical Data Servers is missing historical data for most future instruments so we are in the process of taking it down to backfill the information.

Until we have been able to complete the process, please restart your NinjaTrader platform and try to connect to market data again.

• Once connected, right-click on the chart and select "Reload all historical data"
• If the data still isn't loading in, repeat the process above until it connects to a different Historical Data Server and the chart fills in.

Unfortunately, there is no way to specify the Historical Data Server so you will have to repeat the process above until you connect to a different server.

Once we have been able to take it down and backfill the information, this will no longer be an issue.


Thank you for your patience and understanding!

[jmu_1]

Same issue here.

[Spartacvz]

the same problem, we have optimized, deleted the database, and on 03/12/2023 NO!! creates it

[derivtrader]

Same problem..No data from Sunday ETH open up until log on.

[NinjaTrader_Manfred]

Our historical data servers experienced a brief outage and are currently missing some of the historical data from today's session.

This data will be backfilled early tomorrow morning and will then be available. I can only apologize for the inconvenience in the meantime.

[OnLocke3]

I am also having the same issue.

[jbergeron6]

Our historical data servers experienced a brief outage and are currently missing some of the historical data from today's session.

This data will be backfilled early tomorrow morning and will then be available. I can only apologize for the inconvenience in the meantime.

What is the ETA on a resolution to this issue as I am still experiencing this issue....

[sonia0101]

Still experiencing issue what is the ETA?
You know sometimes it sure makes you wonder if NT knows what they are doing. I mean hmm do you not have redundancy built in to your system? Trick question because apparently not.

[khufford]

I was able to right click and then hit reload historical data and it gave me most of the overnight, just missing a couple hours right after it first opened.

[atokunade]

Seems like its been fixed

[NinjaTrader_DrewO]

Hello all,

Thanks for your replies.


At this time I can confirm that the servers are back online and have been backfilled with data. Please restart the platform and reconnect and let me know if you see the same.

[khufford]

Hello all,

Thanks for your replies.


At this time I can confirm that the servers are back online and have been backfilled with data. Please restart the platform and reconnect and let me know if you see the same.

Restart is not needed, just reload historical data.